Sr Research Analyst Project and Delivery (E)Sr Research Analyst Project and Delivery (E), Dallas, Texas, United States (Job Has Expired)

Company Name
Job Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



  • Expertise in Revenue Management or Pricing Strategy / Technology is a benefit
  • Use extensive technology skills (Java, SQL, VBA, Access and Excel) and SWA business knowledge to build, update, and maintain scalables applications, datasets, and automated processes to support Department
  • Utilize business and technology expertise to assist Technology Department with development and maintenance of Revenue Management applications; including data infrastructure design and maintenance
  • Implement quality checks to ensure processes are running as scheduled and impact to performance is tracked
  • Provide appropriate written documentation of tools, processes, and projects
  • Present project updates, strategy decisions and new initiatives to Operations Research team and other Director-level SWA Leaders when appropriate
  • Assist in training Revenue Management Analysts on Revenue Management and Pricing systems, analysis tools, and data sources
  • Recommend, test, analyze, and report changes to settings in Revenue Management systems
  • Utilize appropriate software management procedures, standards, and best practices as defined by Team
  • Serve as subject matter expert for assigned tasks/projects

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employees Leaders.



High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


  • College degree required, preferably in Computer Science, Finance, Economics, Math, Business, MIS, Statistics or Engineering


  • 3 to 5 years in Revenue Management or highly technical environment required
  • 2 to 4 years (intermediate) practical experience required in the following technologies:

- Java programming

- Structured Query Language (SQL)

  • 1 to 2 years (beginner) practical experience preferred in the following technologies:

- Source Control - e.g. ClearCase/Subversion/Git

- Integrated Development Environment - e.g. Eclipse

- Relational database systems (preferrably Oracle)

- HTML, CSS, JavaScript, JQuery

- Visual Basic

- Linux


  • Ability to make decision in an ambiguous environment
  • Ability to function under stress, meet deadlines, juggle multiple tasks, and work as a team player with little supervision
  • Demonstrated ability to interpret data, draw implications and modify approach required
  • Takes ownership and accountability
  • Willingness to take a position when rewards outweigh risk
  • Views problems as an opportunity for improvement
  • Demonstrates initiative, entrepreneurialism, and creativity
  • Must be passionate about learning and problem solving with consistently demonstrated abilities in these areas
  • Must be willing to work periodic evenings and/or weekends
  • Must be able to clearly communicate meaning of complex principles and processes to all audiences both verbally and in writing
  • Must be able to communicate accurately and concisely both orally and written in English
  • Must be able to comply with Company attendance standards as described in established guidelines.


  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer of women, minorities, qualified disabled, and covered veterans. Qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, veteran status, sexual orientation, gender identity, or other legally protected status.

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Job Code
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Job Location
Dallas, Texas, United States
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Business Development
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