Senior Manager - Network EngineeringSenior Manager - Network Engineering, Dallas, Texas, United States (Job Has Expired)

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Job Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



People & Organizational Leadership:

  • Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, teamwork and work-life balance.
  • Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization.
  • Participate fully in organizational processes / initiatives, i.e. performance management, interviewing, budgeting, training, etc.
  • Lead the resolution of organization, team and individual issues, making appropriate decision
  • Recruit, develop, and retain individuals with skills, attitude, and experience necessary to enable the organization to meet commitments.
  • Provide continuous coaching to improve Teammember, peer performance and business knowledge
  • Develop and execute strategies and processes to improve performance and the value of products and services provided.
  • Lead cross-functional Teams to deliver solutions and services to meet enterprise needs.
  • Represent multiple teams and customers related to cross-department initiatives, meetings and decisions
  • Promote and participate in the exchange of learning across the organization.
  • Pursue technical, functional and professional development opportunities with the company and industry.

Business Knowledge:

  • Possess a solid working knowledge of the business functions that align with assigned Team's responsibilities, and effectively apply that knowledge to provide solutions, support and services.

Functional / Technical Knowledge:

  • Provides Technical thought Leadership related to assigned functional areas.
  • Understands best practices, capabilities and constraints related to delivering technical solutions.
  • Specializes in delivering technology solutions using best practices to achieve maximum Team productivity while delivering high quality products.
  • Stays abreast of emerging trends, processes, and solutions related to assigned responsibilities.

Influencing & Relationship Building:

  • Builds strong, collaborative relationships & credibility with various Teams inside & outside of Technology.
  • Influences and drives change across respective Business and Technology functions.

Financial Accountability:

  • Effectively oversees fiduciary responsibilities.
  • Works with Technology and business partners to measure financial benefits and demonstrable business value.

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employees Leaders.



High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


  • BS or BA in Engineering, Computer Science or equivalent formal training required.


  • At least ten years of experience in a the Technical Field of Network Engineering required.
  • At five years of experience managing a network team focused on engineering of solutions required.
  • At least eight years of working knowledge of networking technologies (routing, switching, load-balancers, firewalls, wireless, VPN, PBX, VOIP, etc.) required.
  • At least five years of experience in management and design of enterprise networks having 100+ locations and 200+ circuits required.
  • At least five years of experience in WAN and LAN network strategy, architecture, design, implementation, and operations required.
  • At least eight years of experience in network management operational processes and controls required.
  • At least eight years of experience in network circuit and equipment procurement and supplier relationship management required.
  • At least five years of experience in people development and performance management preferred.
  • At least three years of experience with compliance as related to IT deployment, SOX, and PCI experience preferred.
  • At least five years of experience with Cisco Nexus preferred.
  • At least five years of experience with MPLS WAN and QOS networking background preferred.
  • At least five years of experience with F5 load-balancers preferred.
  • At least five years of experience with Wi-Fi networking preferred.


  • May be asked on occasions to lift and/or pull weights loads of approx. 20 lbs. on a periodic basis.
  • May require extended work hours per Leaders' request.
  • Must be able to climb, bend, kneel, crawl, and stoop on a periodic basis.


Core Knowledge:

  • General knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising.
  • General knowledge of personnel practices and regulations.
  • General knowledge of software development practices, concepts, methodologies, tools and trends .
  • Proficient knowledge of project management methodologies.

Critical Skills:

  • Excellent partnering, negotiation and communication skills in order to facilitate interactions with business Customers and technology teams.
  • Provides tactical leadership for Team(s)
  • Uses appropriate motivation and influence techniques to achieve desired Team results.
  • Sets and manages stakeholder expectations.
  • Delivers quality projects on time and within budget.
  • Manages projects using the organization's project management methodology.??


  • Limited travel with potential for increased/decreased travel based upon Technology Department needs.

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer.

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Dallas, Texas, United States
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