NOC (Network Operations Control) Administration Intern - Fall 2016NOC (Network Operations Control) Administration Intern - Fall 2016, Dallas, Texas, United States (Job Has Expired)

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Job Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



The Intern will support communications within the following Team:NOC (Network Operations Control)administration.

Write content for departmental publications, including memos and letters.

Write, edit and postcommunications on SWALife for the NOC Department

Design content for digital signs.

Assist with loading and scheduling content for Employee departmental websites.

Edit and proofread Company material.

Serve as communication liaison to other departments and/or field locations

Participate in event planning, speech preparations, and escorting guests to NOC

Attend cross-functional meetings as needed.

Complete special projects as needed.

Assist with strategic communications planning.

Assist with other NOC Administrative processes as needed.

Possible travel involved.



High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


Progress towards degree, major, or minor in aCommunications, Public Relations, Journalism, Emerging Media, Business or Communications relatedfield required.

Minimum junior status or above.

To be eligible must be currently enrolled as a full time student (minimum 12 credit hours).

Maintained 3.0 or above cumulative GPA.


Communications related work experience preferred (part-time jobs, internships, etc).

Writing experience preferred (school newsletter, business, or creative).

Experience using the Adobe Suite a plus.

Leadership experience is a plus.

Participation in trade/industry organizations, community involvement, and/or school clubs preferred.

Event planning experience preferred.

Knowledge and skills in using social media platforms (Twitter, Facebook, YouTube) preferred.

Experience using Documentum (or other content management system) is a plus.

Skills/Abilities/Knowledge/Work Style:

Excellent oral and written communication skills required. Must possess a strong proficiency of the English language, including superior grammar, spelling, and organizational skills.

Proficient with Microsoft Office Applications, specifically Word, Excel, and PowerPoint required.

Must have a passion for social media.

Understanding of the airline/travel industry is a plus.

Possess a strong understanding of how Customers and Employees use communication channels to communicate with the Southwest brand

Must excel in content creation such as script writing, video editing, storytelling, and creative writing

Ability to work independently and the willingness to function as part of a Team.

Ability to handle multiple projects under tight deadlines and work well under pressure.

Must have ability to comprehend, proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail.

Must handle confidential and sensitive information with the utmost professionalism.

Must be able to present self well to meet public and have the ability to present in large or small settings. Public speaking skills and/or experience a plus.

Please be prepared to provide the following information (if requested):


Unofficial transcript.

Why Southwest Airlines essay (Length determined by author.)

One press release writing sample published or un-published.

Letters of Recommendation.

Time Commitment:

Full-time 40 hours/week.


$12.00 hourly + flight privileges

This internship is located in Dallas, Texas at the Southwest Airlines Headquarters campus.

All students must apply online at

Southwest Airlines is an Equal Opportunity Employer.

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Job Code
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Job Location
Dallas, Texas, United States
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Administrative Support
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