Human Resource Business PartnerHuman Resource Business Partner, Dallas, Texas, United States (Job Has Expired)

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Job Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.



  • Advise Leadership Human Resources related activities such as strategic staffing and annual performance and merit cycle.
  • Act as a consultant to department Leaders by analyzing People issues such as retention and morale and recommending solutions in partnerships with People Department Centers of Excellence.
  • Works closely with Employees and acts as an advocate to improve work relationships and resolve non-Labor related Employee issues.
  • Answers requests for Guidelines for Employees interpretation and routine Human Resources related questions.
  • Provides guidance and input on department restructures and succession planning in partnership with the Talent Development COE.
  • Works on special projects in conjunction with People Department Centers of Excellence.

Core Competencies:

Trusted Advisor - A strategic partner to Leaders and an advocate for the Employee. Knows the Customer's business, providing thought Leadership and superior counsel to align People strategy with the business.

  • Builds strategic relationships with Leadership and COE's and begins to build relationships with Sr. Leaders.
  • Influences within Customer Groups.
  • Develops a business understanding of the Customer's business and applies People strategy to business objectives.

Diplomacy - Acts without bias, addresses complex situations comfortably and diffuses conflict without impact, preserving dignity and trust in all interactions. Shows courage when having crucial conversations.

  • Handles complex and sensitive situations, maintains objectivity and knows when to reach out for additional assistance.
  • Has crucial conversations with Employees and Department Leaders.
  • Is a well-developed Leadership coach.

Passion for HR - Intentional about learning and applying cutting edge HR knowledge and practices. Self-directed, sharing oriented and can learn on the fly.

  • Demonstrates broad knowledge of People strategy and HR.
  • Aligns People strategy to support their Customers' business objective.
  • Recognizes changes to the HR landscape and the impact to the business. Develops solutions and measures outcomes.

Must be able to meet any physical ability requirements listed on this description.

May perform other job duties as directed by Employees Leaders.



High School Diploma, GED or equivalent education required.

Must be at least 18 years of age.

Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.


  • Bachelor's Degree in Human Resources or related field or 6-8 years experience in the Human Resources field required.
  • High School Diploma or GED required.


  • 3-6 years of work experience
  • Significant work experience (minimum of 3 years) in multiple human resources related functions.
  • Must have demonstrated experience working with all levels of Employees.


  • PHR preferred.


  • Position requires travel with overnight stays.


  • Must be an effective communicator with excellent written, oral and presentation skills.
  • Must have highly developed business acumen.
  • Must have working knowledge of labor relations, federal and state employment laws, Southwest's Guidelines for Employees and Southwest's Affirmative Action program.
  • Must have advanced skills in Microsoft Office including Word, Excel, Outlook and PowerPoint.
  • Must have the ability to bring credibility to the Embedded Human Resources function through Leadership ability, human resources knowledge, strength at building relationships and integrity.
  • Must have judgment sufficient to handle & resolve complex employment issues and be able to interface well with people at all levels within the Company.
  • Ability to flourish in a Team environment.

Must be able to comply with Company attendance standards as described in established guidelines.


Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer.

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Job Code
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Job Location
Dallas, Texas, United States
Required Trades
Business Development
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