Business Process Analyst/Senior Business Process Analyst, Houston, Texas, United States (Job Has Expired)

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Job Description
Responsible for providing technology support to the Procurement and Administration Dept. for multiple programs and systems, including but not limited to:
Supporting and maintaining the ERP (INFOR-Lawson) inventory, requisition, and purchasing modules
Providing initial support for the Contract Lifecycle Management (CLM) System, currently Contract Director,
Coordinate with IT Department and/or Software Vendor to implement and troubleshoot system changes and enhancements

Provide ERP end-user support to all Purchasing, Requisition, and Inventory Control users on a daily basis
Provide CLM end-user support and documentation
Conduct user training for ERP and CLM as required, both on an individual basis and in a classroom or virtual setting
Create and maintain procurement software user reference guides
Work with users to analyze process issues and propose solutions
Develop and maintain Business Objects and/or Crystal Reports as required by users
Work directly with IT to test and implement system upgrades and patches, identify problems, and troubleshoot
Liaise with the Procurement, IT, Finance, and Accounting teams to identify process flow efficiencies and develop standardized procedures
Have a good understanding of the procurement system controls for Sarbanes-Oxley and help ensure compliance
Maintain user security and requests for changes
Promote the use of company and department standards in software and systems
Extract and analyze data for audits and other departmental projects
Manage the integration of newly acquired companies into the various Procurement Systems
Understand and support the activities of other P&A departments such as Credit Cards, Fleet, Material Management, Real Estate, and Forms Management
Evaluate procurement systems and associated tools to ascertain new technology
Maintain professional and technical knowledge by attending education workshops, reviewing professional publications, establishing personal networks, benchmarking state-of- the-art practices, and participating in professional societies
Communicate clearly and concisely (verbal and written) through all media types: in person, by telephone, and via email
Work independently to manage tasks and timelines
Promote and embody Kinder Morgan Core Values
Develop and maintain a positive working relationship with internal and external customers
Interface with a wide variety of people with tact, courtesy, and professionalism
Maintain a regular, dependable attendance, and high level of performance
Maintain a high regard for personal safety, the safety of company assets and employees, and the general public
Other daily, weekly, monthly or special project duties as identified, defined, and assigned
May be required to work non-traditional hours

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.

Bachelors degree in Business, Accounting, or Information Technology discipline is required
Minimum five (5) years of direct work experience in Purchasing, IT, Operations, or Accounting may be accepted in lieu of a degree

In addition to the degree requirement (or degree substitute), must have at least three (3) years direct and active work experience in IT, Purchasing, Operations or Accounting (total 8 years if non-degreed)
Minimum three (3) years experience working with ERP and CLM systems, preferably with Lawson and/or similar procurement applications
At least two (2) years experience writing SQL queries
Database development and/or knowledge

Must possess and maintain a valid drivers license and a driving record satisfactory to the company and its insurers (for travel).

Intermediate to High proficiency with the Microsoft Office Suite, including but not limited to: Excel, Word, Access, and Outlook
Ability to lead functional teams or projects
Demonstrated interpersonal and presentation skills required
Strong written and oral communication skills
Possess and utilize authentic listening skills
Strong attention to detail
Strong analytical skills and logical thought processes, with ability to resolve complex issues/problems
Self-motivated with the ability to successfully and simultaneously manage multiple tasks, meet multiple deadlines, and work with minimal direct supervision
Ability to work with a team, take direction from supervisor(s), focus attention on details, follow work rules, and adhere to established work schedules
Ability to resolve conflict in a win-win manner
Adhere to performance expectations as defined by the Procurement Department and customer
Must be able to perform all essential functions of the job


Occasional but infrequent travel is required and anticipated as up to 20% time away from the assigned work location and across a broad geographic region (U.S. coast to coast and Canadian provinces); motor vehicle and air travel anticipated.
Job level commensurate with experience and skill sets
The successful candidate will be required to clear a drug screen and a complete background check, including credit report, after an offer has been extended and prior to being employed.

This is not a supervisory position.

PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES (above the minimum requirements; not required but advantageous in this position):

Experience with providing end user support and/or use of help desk ticket system is highly desirable

Kinder Morgan is an equal opportunity employer. Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, citizenship status, marital status, medical condition, physical or mental disability or any other legally protected status. EOE/M/F/D/V
Job Code
Employment Type
Job Location
Houston, Texas, United States
Required Trades
Business Development
Required Certifications
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