Account Manager - (CDN.6150.2), Acheson, Alberta, Canada

Company Name
Job Description

To develop and maintain new and repeat business which supports company strategy and assists in the achievement of both company and departmental goals and objectives.
To maximize opportunities for profitable order-input for the company.
To achieve the agreed individual order-input budget and thus directly contribute to the achievement of the company's orders budget.
To identify and develop new business to maximize incremental sales for all product groups of the company.

Reports to:
The Vice President of Service

For whom responsible:
No direct reports

Key accountabilities:

  • With support from theSenior Leadership Team,manage and develop the designated sales territory to maximize opportunities for profitable order input to successfully achieve both company related and individual goals and objectives.
  • Contribute to the business plan by the development of opportunities for new and repeat business, liaising with clients and company members as appropriate to maximise incremental sales for all product groups.
  • To assist in the setting of regional order input budgets.
  • Research and identify new business opportunities, and using all available business intelligence, interpret appropriate leads for development in line with company strategy.
  • Develop all potential business within the region by calling on all potential customer types including: Consultants/Specifiers; Contractors and End Users.
  • With support from the Senior Leadership Team effectively manage own activity within the region by planning and reporting, utilizing the company-specified call-reporting procedures.
  • Work closely with the Regional Sales Manager at all stages of current and potential projects in order to achieve the best possible business opportunities and outcomes.
  • To effectively forecast and track projects and potential orders through the use and regular maintenance of specified company reporting procedures including: Field Sales Information Form, ABC List, Project List, PID, and Prospective Orders Report.
  • Achieve the highest levels of customer service through the development of relationships, both internal and external, and by the confident use of appropriate interpersonal and negotiation skills.
  • Contribute to the development and implementation of the Customer Care plan designed to raise service and quality levels and ensure Customer Satisfaction.
  • Develop and maintain business client relationships, ensuring a customer focused attitude at all times.
  • Conduct site visits to maintain an involvement in projects and to ensure that excellent customer service relations with clients are consistently met.
  • Organise and professionally conduct Sales & Marketing presentations to potential/new clients using appropriate communication techniques and tools (e.g. PowerPoint).
  • To provide market intelligence to the Vice President to enable the timely production and analysis of market trends and competitor activity to lead to the achievement of sustainable competitive advantage.
  • To provide information and arrange client meetings where necessary with the Product Manager, Systems Applications to enable the most effective use of the companies integrated systems solutions.
  • Assist in the completion, submission and effective follow-up of customer/project pre-qualification documentation.
  • Participate in the process of change management required to ensure the organization is marketing-led rather than product or technology-led.
  • To target specific potential customers in the region for focused attention to assist in the expansion of the customer base and increase of market share.
  • Proactively and regularly identify potential problem areas with client relations, through personal contacts and liaison and ensure action is taken to eliminate or minimize the problems.
  • To liaise and co-operate with colleagues in other regions to ensure all opportunities are exploited and thus the company orders budgets are achieved.
  • Ensure that departmental procedures are QA compliant, and that the sales team members adhere to QA requirements at all times.
  • Maintain highest levels of commercial confidentiality in all aspects of employment.

Communications:

Good communicationis essential between both external customers and internal colleagues. Such communication must be professional at all times and reflect appropriate behaviour in representing our company.

Regular contacts for internal communications will include:

  • Commercial department
  • Accounts
  • Production
  • Engineering
  • After Sales
  • Powell Group Companies employees
  • Marketing
  • Customer care
  • The ability to meet the expectation of both internal and external customer, clients and suppliers through a sound understanding of their requirements, being responsive to their needs and exceeding their requirements.
  • The ability to think strategically, be aware of market conditions,
  • To have sound financial and commercial awareness
  • The ability to think through and adopt a clear, sensible approach to planning, prioritising and organising tasks and activities to meet deadlines and targets. Makes most efficient use of time and other resources.
  • The ability to use a wide variety of approaches to solving problems. Consider all relevant factors and options before making a decision. Take responsibility for decision and justify where necessary.
  • The ability to clearly understand and express information and ideas using relevant methods and techniques.
  • The ability to actively encourage team working whilst recognising that all individuals are members of the bigger team.
  • The ability to proactively develop competencies to help improve and realise the potential of self and others with measurable benefits for individuals, the team/department and the Company.
  • The ability to demonstrate energy, drive, commitment and dedication to achieving success for themselves and the Company. Adopts a proactive approach to their work, is resilient under pressure, maintains a clear vision, and possesses a strong results orientation.
  • The ability to seek opportunities for beneficial change, persuade others of the benefits and encourage and enable others adapts to change.

Personal Qualities:

  • The ability to be genuine, sincere and take responsibility for actions.
  • The ability to communicate, negotiate and be influential at all levels is essential.
  • Build trust by being consistent, open and honest.
  • Establish and maintain effective working relationships with internal and external contacts.
  • Exercise due diligence and care on moral, financial and legal considerations.

Employment, Educational and Professional Background:

  • Experience and knowledge in either electrical or valves
  • Understand and interpret the relevant industry standards and specifications.
  • Experience in a similar role is essential.
  • Knowledge of the industry in which the business operates is preferable.
  • Clean driving license.

#LI

Job Code
CDN.6150.2
Employment Type
Full-Time
Job Location
Acheson, Alberta, Canada
Required Trades
Business Development
Required Certifications
N/A
Job Posted Date
2016-07-23
Total Views
241
Total Applications
0